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Ombudsman and Commissioner

Condor is a comprehensive, consolidated, end-to-end solution uniquely designed to facilitate the capture and process of inquiries, suggestions and complaints for those working in primary industries, including mining, agriculture, fishing and forestry, in-keeping with all legal and community obligations.

Our powerful, agile and timesaving tools will substantially improve and streamline your responsibilities from start to finish, including investigating suspected breaches of biosecurity regulations or laws, pest or disease concerns, reports of suspicious water activities, and complaints regarding the treatment of exhibited animals.

This includes capturing the complete details of an issue, incident or complaint more efficiently, actively engaging with and educating stakeholders, providing assistance and interim reports, administering legislation, taking action when necessary, and proactively informing the community of any resulting outcome. Ultimately ensuring ongoing public confidence in the enforcement of legislations concerning the management of our natural resources.

Benefits of Ombudsman and Commissioner

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Benefit heading 1

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Benefit heading 2

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Benefit heading 3

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Benefit heading 4

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Modules

Condor Premium Application Service

Keep your Condor solution aligned to your agency as legislation, processes and structures change, delivered by the specialists who built it.

Condor Web Forms

Branded, public-facing forms that turn online reports and complaints into cases automatically.

Condor Call Logging

Capture phone contact accurately at the point it happens, and make it part of the case record.

Condor Investigate

Get complete oversight of your investigation. From planning, to evidence and information collection, to brief production and outcomes management.