Condor Web Forms

Branded, public-facing forms that turn online reports and complaints into cases automatically.

Capture reports from the public and bring them straight into Condor.

Condor Web Forms are custom-built online forms for your agency’s website, capturing the complaints, reports and referrals the public submits to you. Each form is built to your agency’s own branding and structure, not a fixed template, so reporting is consistent with the rest of your online presence.

Submissions are held in a separate database and ingested directly into Condor, automatically creating matters ready for assessment. Because the public-facing forms sit apart from your core case data, sensitive information stays protected while still flowing into the system without manual re-keying. Web Forms is an add-on to your broader Condor solution, and underpins the automated ingestion Condor teams rely on.

Benefits

Condor Web Forms give the public a trusted way to come forward, and give your team accurate, ready-to-action matters from the moment a report is submitted.

What the public submits is what your team records. Removing manual re-keying between the website and the case file protects the accuracy and completeness of the record from first contact. 

Public submissions are captured in a dedicated database before being drawn into Condor. That database is kept separate from your core case data and secured in its own right, with the protections required to hold sensitive information.

On-brand, purpose-built forms give the public confidence they are reporting through an official channel.

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