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Condor Assess

A powerful case management tool to help you triage, prioritise and assess incoming information, supporting smarter and consistent decision-making.

Manage high volumes of incoming information, effortlessly.

Condor Assess provides flexibility to implement and automate the triage and assessment processes and procedures that are right for your organisation, also providing insight into the workflow (and workload) of your team while tracking matters end-to-end, from receipt to outcome.

Empowers your teams to manage your information more effectively – combining automated workflows, reporting and file management, and unparalleled tools for critical decision-making, and reduce the burden of administration and risk of human error – with automatic matter ingestion, information sharing, automated reviews and approvals and full audit history of all actions and decisions.

Key features

Incoming information management

Create and manage your cases effectively. Ingest content automatically from online forms, emails or integrate with other systems.

De-duplication

Easily avoid duplicate, with seamless interface and tools that assist users to identify and resolve potential matches with both ingested and manually created entities.

Standardised assessment processes

Make the best use of your limited resources with prioritisation and risk rating tools that help your team triage and rate cases effectively and consistently.

Capture and track all case activity

Simple oversight of case activity with the automated activity log and running sheet. Stay accountable with configurable target metrics and reminders.

Comprehensive Decision Support

Record all recommendations, decisions and referral outcomes. Support full online decision making, including inline evaluation, meeting and authorisation processes.

End-to-end oversight

Work more effectively with other teams and external agencies, with full visibility of matters as they progress through their workflow.

Benefits

Have total assurance and accountability for decisions and improve your organisational operations through Condor Assess’ information collation, tracking and sharing tools.

For assessment & triage officers
  • Auto-populated content cuts down on data entry, whilst retaining a copy of the original received item on the case
  • Comprehensive ingestion creates matters from referrals, complaints, notifications and enquiries
  • Reduce the amount of time you spend recording and sharing information
  • Reduce the duplication of manually entered forms, decrease opportunities for human error, mistakes or lost data
  • Collaborate more efficiently with internal or external teams
  • Share information instantly, with no long and untracked written correspondence
  • Capture and track allegations, support risk assessments, conduct searches and checks, and perform other review and research activities
  • Generate correspondence, reports and other notices and documents via pre-populated documents and templates, maintained in MS Word, and editable via Condor’s embedded document editor without need to download/upload
For management
  • More time working with your information and data – with less time managing it
  • Access a common view of all matters enabling efficient reviews and referrals
  • Configurable review processes to meet your specific organisational needs
  • Sophisticated prioritisation and risk rating tools provide consistency in approach and process
  • Recommendation management allowing assessment officers to make recommendations on matters including Refer for Investigation, Refer to Other Agency, No Further Action
  • Track recommendations and endorsement decisions by one or more authorised officers, including complete inline and authorisation functionality and digital signatures.
  • Configurable decision-making structures and workflows – including delegations, panel-based evaluations

Modules

Condor Investigate

Get complete oversight of your investigation. From planning, to evidence and information collection, to brief production and outcomes management.

Condor Assess

A powerful case management tool to help you triage, prioritise and assess incoming information, supporting smarter and consistent decision-making.

Condor Intel

Capture and maintain valuable intelligence, and easily access information, create connections and build comprehensive link networks to preserve value beyond the life of an individual case.

Schedule a no-obligation demo of Condor today

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