It is no secret that investigative teams work best when teams are focused on where they add most value: in information gathering and analysis, and collaboration within and across teams. Best practice enables this by increasing automation and access to data, and decreasing time spent on administration. Over the last decade specialist systems have been developed to address these needs and support a best-practice approach to investigation management.
However, progress has been slow for two main reasons: the (perceived) complexity of implementing new systems and the difficulty of creating the shift in mind-set required for success.
Enter COVID-19.
Read more below.